Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Auburn crews are already moving. We dispatch New Auburn units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

We built our New Auburn branch after hearing the same complaint over and over from New Auburn, MN property owners — the "24/7" number that never actually answers. Every technician on our New Auburn roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Water Damage Repair in New Auburn isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and New Auburn, MN licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a New Auburn, MN warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Anyone in New Auburn who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one New Auburn call at a time.

Water damage doesn't always look dramatic at first — some of the costliest New Auburn jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our New Auburn line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our New Auburn crews scale the response to match the loss — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a New Auburn property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in New Auburn, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial New Auburn properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a New Auburn job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every New Auburn drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside New Auburn, MN means New Auburn response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a New Auburn job done, and getting there again is on us, not you.
A short call with our New Auburn dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your New Auburn address with extraction and drying equipment already loaded.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

We measure moisture with instruments, not guesswork, and we won't sign off on a New Auburn job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your New Auburn paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most New Auburn dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every New Auburn job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for New Auburn properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Blackwater and sewage response is a core part of what our New Auburn team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our New Auburn tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in New Auburn, including retail, restaurants, and office space.
Typical drying time runs 3-5 days for a New Auburn home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the New Auburn service, not an upsell.
We stand behind every New Auburn job with a documented dry-standard guarantee and a 30-day callback policy.
We cover New Auburn and the surrounding zip codes listed below, plus neighboring communities throughout New Auburn, MN.
Beyond New Auburn itself, our coverage extends across nearby zip codes, with additional New Auburn, MN crews available for large-scale or commercial losses. If your address falls inside or near New Auburn, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Auburn, New Auburn, MNCall now and speak with a real New Auburn dispatcher, not a national call center.
Call +1-844-833-1325